Safi Systems - Help and Documentation

Running the New SafiServer 1.3 Beta

Tue, 02 Mar 2010 12:55:00 -0700

I've added a couple entries into the wiki on setting up and running SafiServer 1.3 Beta:

-Eric

Program Updates, Strings, and IRC

Thu, 10 Dec 2009 12:18:00 -0700

First off, thank you everyone who has been posting in the forums and sending us emails! We live off your feedback and in turn we've been able to address quite a few issues in our 1.2 release. These updates/fixes are available through our updates site. Also, make sure to "push" any pending updates to your SafiServer (from the SafiServer view tab).

NOTE: You should be prompted to update when SafiWorkshop starts, but you can also go to: Help::Update

We've also been getting quite a few post and emails regarding the qualifying strings with quotes. This may be a little confusing as it wasn't always the case in our system. We decided that in order to maximize the flexibility of our system, we would switch to having our scripting engine handle most ActionStep properties (the fields with the blue background). This change allows users the ability to enter short scripting statements directly in the property field without having to open up the Dynamic Value Editor.

So in short this means that if you want to put a literal string value in a field; you must qualify (surround) it with quotes (e.g. "test"). For example: when evaluating captured DTMF digits; you will need to have the digit(s) that you are comparing to surrounded by quotes (as the value captured is a string not a number).

On a completely separate note, one of our users (kevinb) has graciously set up an IRC channel for users of SafiServer/SafiWorkshop. The channel is: #safiserver on Freenode.Net. You can use your favorite IRC client or click here for the web chat access. We will try to be in the channel as often as we can.

-Eric

New Patch 1.0.7 Released

Mon, 07 Sep 2009 14:11:00 -0700

This patch fixes a few minor UI-related issues. You can grab the update manually from within the workshop from help->updates. I've also made 3 informal screencasts showing how to create a simple database-driven Saflet in under 10 minutes

Updated Walkthoughs

Sun, 04 Jan 2009 16:45:00 -0700

We have recently updated (and added) many of the walkthroughs found in our forums. These walkthroughs now cover the changes and some of the new features included with the latest release of SafiWorkshop and SafiServer (version 1.3.0).

Here are a few of the updated and new posts:

Also, we plan on having some updated screencasts up sometime in the next couple weeks.

Further assistance can be found by either posting in the forums or by emailing us at support@safisystems.com

VoIP Users Conference

Sat, 11 Oct 2008 15:20:00 -0700

This last Friday (10/10/2008) Zac and myself had the privilege of being guests on the VoIP Users Conference. We talked about SafiWorkshop and SafiServer and there where lots of great questions. We look forward to being on the program in the future.

Here's a link to the podcast (through blubrry): http://www.blubrry.com/voip/285688/safi-systems-visual-call-flow-and-ivr/

Also, Jong has been putting together a list of walkthroughs in the forums that should help in getting you up and running with the newer versions of SafiServer and SafiWorkshop:

And finally, be sure to check out our screencast section. We've recently added a screencast on Connecting to a SafiServer, Adding an Asterisk Server to SafiServer, and setting up the FreePBX SafiServer Module.

-Eric

Database Startup Guides

Fri, 20 Jun 2008 00:30:00 -0700

I've put together a three part walk-through for setting up a database connection, creating a query, and using that query/connection in a Saflet. This should help you get started using some of the new database features in SafiWorkshop. Here are the links:

More documentation will be available soon.