Safi Systems Software Products
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The SafiServer
SafiServer is a standalone application server that supports a broad range of
telephony applications and serves as the platform upon which everything from
call routing to complex database driven IVRs can be built. SafiServer is built
on enterprise level technology and has been designed from the ground-up with
extensibility, scalability and reliability in mind.
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Saflets
Saflets are call flow applications created and tested using
SafiWorkshop and deployed to the SafiServer for production
use. Saflets have a graphical representation much like a
flowchart and can be debugged visually in real-time from the
SafiWorkshop.
Architecture
In the SafiSystems architecture, logical and physical processing power
is distributed to maximize scalability, reliability, and
functionality. In a conventional Asterisk PBX environment,
the Asterisk server is responsible for shouldering all the logical,
database, and telephony demands related to call flow and IVR
functionality. In a SafiSystems environment, Asterisk servers
become powerful low-level communication "appliances" and all other
functionality is pushed out to the SafiServer. Not only does
this design result in improved scalability but also provides a
consolidation point for all IVR and call flow applications for ease of
management, enhanced functionality, and simplified application
deployment. These advantages becomes even more apparent in a
multi-Asterisk server environment.
Creativity and Simplicity
One of the primary goals of Safi Systems' technologies is to foster an
environment of creativity and innovation. We want to equip IT
professionals with the tools they need to quickly address and solve the
most demanding problems. SafiWorkshop uses an intuitive
flowchart design language that makes implementing complex logic for
IVRs or other telephony applications as easy as diagramming it out on a
whiteboard.
Testing, Debugging and Publishing
Another
major advantage of the Safi Systems' development model is the ability
to debug live calls. After a Saflet has been published to a SafiServer; it can be put into a debug mode that allows the developer to view the progress of the application step-by-step.
Deploying a Saflet to a SafiServer is
as easy as clicking the "Publish" button. Once a
Saflet has been published it goes into service immediately - the next
call that comes in will invoke that Saflet. Current calls are not
affected by the deployment, no server restart is required, and there
are no configuration files to reload. Modern business is dynamic and SafiServer has been built to facilitate that.
Advanced Features
SafiServer's feature-set
can be given a boost through the addition of "ActionPaks".
ActionPaks include features such as database connectivity,
email integration, web services, and many more. (Note: currently only the Database
ActionPak is available, other ActionPaks will be available
soon)
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