We've been hard at work adding the last several features that will be included in the final beta, due for release within the next couple weeks.  Here's a sneak peak of a couple of them: Prompt Management and Time-based Routing.

One of our primary goals with this system is to provide a single intuitive interface that allows users to create and deploy powerful database-driven IVR's.  To that end, we're now introducing functionality that gets us even closer to that goal: audio prompt management.

Our prompt management system consists of 2 primary components:

1.    Prompt Creation – The Prompt Studio is a simple interface that allows you to record a prompt using the microphone on your PC, tweak it as necessary using an intuitive graphical interface, and then automatically convert it to an audio format compatible with Asterisk (GSM 06.10).

2.    Prompt Management – The prompt management feature allows you to manage all your prompts across 1 or more Asterisk servers.  Prompts that you've created locally can be deployed using the "synchronize prompts" feature with a single button press.  Any prompt in the system can be previewed, edited and deployed at any time from the SafiWorkshop, streamlining the process of IVR application development and potentially improving the quality of your audio assets as well.

The prompt manager dialog:


You can preview any prompt in the system:


With the new prompt wizard you have the option of importing an existing audio file or recording new audio.


The recording interface:


With the waveform editor you can quickly modify your recording graphically.  Cut, copy, paste, delete, mute, and volume adjustment tools are available.


The newly added prompt:



Time-based Routing:

Another piece of functionality that will be included in the next beta is time-based routing.  This feature makes it exceedingly easy to route calls based on time, day, week, or month.  


The time range editor:


Other Changes:

• Live Saflet validation
  
• Integrated help
• Improved Custom Initiator Dialog for easier debugging
• Numerous UI enhancements including improved Dynamic Value editor.
• Numerous bug fixes.